SHIPPING POLICY

Items will be shipped via UPS ground delivery unless otherwise specified in your order.

Purchaser is responsible for all shipping charges unless promoted on the site or noted on your invoice, including the additional cost of shipping should you choose to upgrade the shipping service.

In stock items or orders will be shipped in 1-2 business days.

Tracking information will be emailed to you upon your request.

Proofread your order carefully before submitting your order for processing.  Shipping information cannot be changed once you submit your order.  If a delivery is refused for any reason, or considered undeliverable due to an invalid shipping address you will be charged a penalty that may include, but may not be limited to, extra shipping charges. 

If you provide an invalid address and any correction needs to be made by a carrier, you will be charged a fee of $10.00 per carton for standard ground orders and $15.00 per carton for expedited orders.

APO/FPO orders ship to APO/FPO addresses via USPS Priority Mail only.  Expedited shipping is not available to APO/FPO addresses.  Please call or email us for an accurate quote for shipping timeframe and cost.

For return shipping questions please see our return policy.

Damage Claims

Please contact us at 800-259-3520 or sales@jcgoss.com with all claims for damaged goods within 24 hours of receipt of goods. We cannot be held responsible for damages to items as a result of faulty package handling on the part of the shipping party.